Warranty

Warranty Coverage

We provide standard product warranty services for all purchased products. The warranty covers all non-artificial product quality defects, including functional failures, component abnormalities, and factory defects that occur during normal household use in accordance with product instructions.

Warranty Service Terms

During the warranty period, eligible defective products can enjoy free maintenance, replacement, or corresponding after-sales solutions as confirmed by our team. All warranty services only apply to normal household use, excluding commercial, industrial, or improper use scenarios.

Warranty Exclusions

This warranty does not cover damage caused by man-made factors, including improper operation, unauthorized disassembly and modification, water immersion, drop damage, external impact damage, and damage caused by non-compliant power supply use. Product wear and tear generated by normal long-term use is not included in the warranty scope.

Warranty Application

To apply for warranty service, customers need to provide valid order proof and describe the product failure situation in detail. Our team will verify the issue and provide corresponding after-sales solutions in accordance with the warranty policy.

Supplementary Provisions

All warranty services are limited to product after-sales processing. We will not bear additional indirect losses caused by product failures. We reserve the final right of interpretation of this warranty policy.

 

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